Very happy with all aspects and would highly recommend and will use myself again in future. 10/10 ❤️. Recently however I had a problem with a parcel that I returned to Lyle & Scott at my own expense. Cheapest prices online. Lyle and Scott. ... Lyle & Scott trainers in brown. And now i have sent at least 5 mails to lyle and scott, without any answer. My sons are real fans of Lyle & Scott clothing; good quality for a reasonable price. Three weeks later I had to refer the complaint to the credit card company to resolve. One Facebook message and 2 days later a new pullover in the colour of my choice was sent to me.Fast and very good customer service. Thanks! Second time I have purchased a shirt which has come with a fault. Excellent product and quick and polite response from customer service. Thanks! 41%. No order has gone through but I now have £1300 missing from my bank and the person I spoke to could not do anything to help me. 40%. Hopefully the head of customer support at L&S will see this and give Jade praise because that lady deserves it. Three weeks later I had to refer the complaint to the credit card company to resolve. Lyle and Scott excellent customer service, T-shirt pilling after wearing 3 times, AVOID, Excellent customer service via the L&S Ebay Site, Poor service and non existent customer care. Bought almost 500£ worth of clothing from this company, since not allowed to fit it on the shop had to take a chance, but unfortunately 2 of the items doesn't fit, so have to return but this ridiculous company wont take a return yet can exchange but have to pay more of the price and less 70% the original amount. Recently however I had a problem with a parcel that I returned to Lyle & Scott at my own expense. They are working in very difficult conditions given the pandemic and the holiday rush, but I was left with the impression that they would do everything they can as fast as humanly possible to deliver the product as well as the service.So thank you very much for your hard work and effort. Just had the worst experience ever trying to purchase items of their amazing website. A well-deserved 5 rating stars for them! Bought a £170 worth coat and after less than 2 month usage, the zip is broken and one of the clipse is starting to take off and by the same time ripping the coat, leaving a nice big whole behind it.Edit:Jess from Lyle & Scott got in touch with me after the comment above was posted and I have to say that he has been more than helpful. £44. Although I had a DHL tracking number, it never arrived with Lyle & Scott. Dispite informing customer services I received an email two days later informing me that they were investigating the lost item and would sent a replacement. Thank you so so much guys! Lyle and Scott excellent customer service, T-shirt pilling after wearing 3 times, AVOID, Excellent customer service via the L&S Ebay Site, Poor service and non existent customer care. Does’t fit any more. ... Goodreads Book reviews & recommendations : Amazon Home Services Experienced pros Happiness Guarantee: IMDb Movies, TV & Celebrities: Kindle Direct Publishing Indie Digital Publishing Made Easy: Prime Now 2-Hour Delivery on Everyday Essentials : Customer service was excellent and emails were responded to quickly and efficiently. Lyle and Scott Vintage low profile lace-up trainers. One Facebook message and 2 days later a new pullover in the colour of my choice was sent to me.Fast and very good customer service. Hello Neil, thank you so much for the lovely feedback! I’m really disappointed. Thanks again Jess. 63%. 5 stars. Never again . Not bought any items for a long time but spotted a t-shirt that looked good.Only worn 3 times and cotton already pilling round the neck. At the end, Wast of money. ... FAQ Trending Now Over 100 Designer Brands Over 66,000 Positive Reviews Saved My Bag Account Menu Brands. Thanks! This is Why I love this brand and website! Why don't you drop us an email on customercare@lyleandscott.com with details of your purchase and some photos of the faulty item, as. Should you wish to discuss further privately, please don't hesitate to send us an email on customercare@lyleandscott.com but we hope you understand we have done all we can! They are working in very difficult conditions given the pandemic and the holiday rush, but I was left with the impression that they would do everything they can as fast as humanly possible to deliver the product as well as the service.So thank you very much for your hard work and effort. Second time I have purchased a shirt which has come with a fault. I have never had such good service in the past few years. Sizes: 8, 9, 10. We'll tell you when this drops in price. Hello, so sorry to hear this! Good offers, smooth ordering process and quick delivery. Good offers, smooth ordering process and quick delivery. Thanks. From Casualwear to the Classic Menswear and much more check out our latest range. Lyle & Scott Founded over 140 years ago by William Lyle and Walter Scott, Lyle & Scott originally started out as a knitwear company based in the Scottish Borders. Great shirt but never gone buy them again. Initially I wrote a review here to get a response from the Lyle & Scott customer service as I was trying to locate my international package/order in a panic. Good quality, nice discounts.In the last order, there was a pullover that wasn't stitched up properly, so it came loose in the washing machine. Although I had a DHL tracking number, it never arrived with Lyle & Scott. You can wear him a few time when I wash them it get smaller and smaller. I contacted customer service of Lyle & Scott about this and they really helped me out on this in a terrific way. Shop Lyle & Scott Trainers / Training Shoe at Stylight: 24 products in stock Must-Haves 2021 Variety of colours Sale: up to −54% » Shop now! RRP £110.00 £34.40. Absolutely horrendous customer service make sure you pay with PayPal as they won’t get back to you until you open a dispute. Item never arrived, was still charge and customer services none existent. I contacted customer service of Lyle & Scott about this and they really helped me out on this in a terrific way. Check out our cheap Lyle And Scott Vintage Trainers range all with up to 75% off RRP once it's gone it's gone - hurry Online sale which apparently was dispatched but lost by their courier our latest range of Lyle & about! Casual Trainers Grey Yellow UK 12 eu 46 for your bank to release these funds for you, trying. 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